Privacy Policy

Introduction

Last updated: 7th January 2025

Hyde Rock Limited ("Hyde Rock", "our", "we", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you use our website ("Website"). It is important that you read this Privacy Policy along with any other privacy notices we may provide on specific occasions when we collect or process personal data about you. By using our Website, you agree to the terms of this Privacy Policy.

This Website is not intended for children under the age of 13, and we do not knowingly collect data relating to children.

What Information Do We Collect?

We may collect, use, store, and transfer different types of personal data about you, including:

  • Identity Data: Name, title, and company information.

  • Contact Data: Email address, postal address, telephone number, and mobile number.

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and other technical details.

  • Usage Data: Information about how you use our Website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties.

We may also collect and use Aggregated Data, such as statistical or demographic data, which does not directly identify you.

How Is Your Personal Data Collected?

We collect data in the following ways:

  1. Direct Interactions: When you fill out forms, email us, or contact us via phone or chat.

  2. Automated Technologies: We collect Technical Data using cookies and other similar technologies.

  3. Third Parties: We may receive data from analytics providers (e.g., Google Analytics) and business partners.

How Do We Use Your Data?

We use your personal data to:

  • Provide and improve our services.

  • Process inquiries and bookings.

  • Send marketing communications if you have opted in.

  • Generate aggregated statistics about Website use.

  • Comply with legal obligations.

We will only use your data when legally permitted. Common legal bases include performance of a contract, legitimate interests, consent, and compliance with legal obligations.

Sharing Your Information

We may share your personal data with:

  • Trusted business partners to facilitate services.

  • Service providers performing functions on our behalf.

  • Authorities when required by law.

  • Third parties where you have given consent for specific uses.

We ensure appropriate contracts are in place with third parties to safeguard your data.

How Long Do We Keep Your Information?

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. We may anonymize your data for research or statistical purposes.

Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

Cookies

Cookies are small files stored on your device to collect information about your use of our Website. We use cookies to:

  • Improve functionality and user experience.

  • Analyze Website traffic.

  • Personalize content.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect Website functionality.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data (subject to legal obligations).

  • Restriction: Request limitation of data processing.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to data processing based on legitimate interests.

  • Withdraw Consent: Opt out of marketing communications or other data uses based on consent.

To exercise your rights, contact us at enquiries@hyderock.co.uk. We may request verification of your identity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated to you directly. Please check back periodically for the latest version.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: enquiries@hyderock.co.uk

  • Address: Hyde Rock Limited, 79 Montagu Road, London, NW4 3ER

Thank you for trusting Hyde Rock Limited with your personal information.